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Tips for Choosing a CNC Machine Shop
No matter what type of CNC machining service you need, it’s important to choose a CNC machine shop with an impressive reputation. Like in any industry, such shops are not all the same. A little research is all it takes to know how different they are in so many ways, from experience to pricing to customer service. That makes it crucial for you to do some research before deciding on a particular CNC machine shop.
Location
First of all, consider location as you look online for a CNC machine shop. Searching with your zip code is the easiest way you can do this. With close proximity, processes can be streamlined and you will be able to build a long and productive business relationship with them.
Industry Experience
Find a shop that has been around for a minimum of 5 years and employs expert personnel. This industry is very competitive. If they survived for half a decade, they must be doing something great.
Client References and Online Reviews
As for client references from your prospective shop, along with pictures of their recent work. By talking to these people, you get first-hand information as to how the shop treats its clients. On top of that, you will know the quality of work they do. Of course, pictures will help a lot. You should also ask whether their projects were completed on time and within the allotted budget. There’s no need to throw your time or resources off balance with a shop that couldn’t come up with accurate estimates.
Technology
Cutting-edge technology has allowed CNC machine shops to perform their jobs with greater speed and precision. As a result, turnaround is improved, even for big production runs, and errors and defects are considerably reduced. On the other hand, it may also be beneficial to combine old and new machinery. A shop that provides a variety of services must also have a variety of machines to make them possible. Make sure you ask what machines they plan to use for your project and how these function. Keep in mind that the wrong machine can lead to otherwise avoidable delays and cost increases, so it’s really important to clear this out.
Customer Service
Finally, observe how easy or hard it has been to get in touch with people at the shop from your first contact. Are they always available? Are they prompt when replying to your emails or SMS or when returning your calls? Are you confident in the knowledge of your project manager? It is important that you have rapport with the people at the CNC machine shop you choose, especially if you want a long-term relationship with them. If you can’t take their “attitude,” don’t hesitate to go looking for another shop.
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